This Privacy Policy outlines the principles and practices followed by SafeHaven Staffing Limited (“SafeHaven”, “we”, “us”, or “our”) regarding the collection, use, disclosure, and protection of personal data processed in the course of our operations. We are committed to safeguarding the privacy rights of our clients, applicants, students, and partners in accordance with the Nigeria Data Protection Act, 2023, and other applicable regulations.

1. Definitions

Personal Data: Any information relating to an identified or identifiable natural person.
Data Subject: Any individual whose personal data is collected or processed by the Company.
Processing: Any operation or set of operations performed on personal data, including collection, storage, use, disclosure, and deletion.

2. Scope

This policy applies to all personal data collected and processed by SafeHaven Staffing Limited in connection with:

• Domestic and facility staff recruitment
• Job seeker registration and placement
• International student recruitment and institutional liaison
• Communication with prospective and existing clients

3. Data Collection

We may collect the following categories of personal data:

From Clients:

• Full Name or Company Name
• Email Address and Phone Number
• Location or Address
• Staff Request Details (type, number, duration, gender preference, etc.)
• Special requirements or notes

From Job Seekers:

• Full Name, Gender, Age
• Contact Details (Phone Number, Email, Address)
• Employment History and Role Preferences
• CVs, Passport Photos, and Availability

From Prospective Students:

• Full Name and Contact Details
• Academic History, Preferred Courses and Institutions
• Passport and Visa Documents (where applicable)
• Supporting Application Materials

4. Legal Basis for Processing

SafeHaven processes personal data based on one or more of the following legal bases:

• The consent of the data subject
• Performance of a contract
• Compliance with a legal obligation
• Legitimate interest in the operation of the business and provision of services

5. Purpose of Data Collection

We process personal data for the following purposes:

• To provide recruitment and staffing services
• To evaluate candidates for suitability
• To connect clients with qualified staff
• To assist students in processing academic applications
• To respond to enquiries and service requests
• To maintain internal records, billing, and compliance documentation

6. Data Sharing and Disclosure

We may disclose personal data:

• To prospective employers or clients for recruitment purposes
• To partner institutions and agents for educational placement
• To regulatory authorities where legally mandated
• To third-party service providers who support our operations, under strict confidentiality obligations
• We do not sell, rent, or lease personal data to any third party.

7. Data Retention

Personal data is retained only for as long as is reasonably necessary for the purposes stated above, or as required by applicable laws. Once data is no longer required, it shall be securely deleted or anonymised.

8. Security Measures

We implement administrative, technical, and physical safeguards to protect personal data against:

• Unauthorised access or disclosure
• Loss, theft, or misuse
• Alteration or destruction
• Data stored electronically is secured using password-protected systems and encrypted storage solutions.

9. Data Subject Rights

Under the Nigeria Data Protection Act, 2023, data subjects have the right to:

• Access their personal data
• Request correction of inaccurate or incomplete data
• Request deletion of their data where lawful
• Withdraw consent to processing
• Object to processing based on legitimate interest
• Lodge a complaint with the Nigeria Data Protection Commission (NDPC)
• Requests to exercise any of the above rights may be submitted in writing to the contact details provided below.

10. International Data Transfers

Where personal data is transferred outside Nigeria (e.g., to foreign universities), we shall ensure such transfers are lawful and subject to adequate safeguards in line with applicable data protection laws.

11. Use of Cookies and Tracking Technologies

Our website may use cookies and similar technologies to enhance user experience, analyse website traffic, and customise content. Users may disable cookies through their browser settings.

12. Changes to this Policy

We reserve the right to amend this Privacy Policy at any time. Updates will be published on our website with a revised “Effective Date.” Continued use of our services after such changes constitutes acceptance of the revised policy.